FAQs

What payment method can I use on Bananafc

We suggest you to pay using paypal as it is the safest and easiest. If you don't have a paypal account, you can still pay with your credit card or debit card. Click Here to see how 

 

Do you ship worldwide? 

Yes. We ship to over 150+ countries worldwide

 

What are the delivery charges?

We offer standard shipping worldwide. We offer Free Worldwide Shipping to any purchases more than $20

 

Canada, USA: Standard Shipping - $3.99 

Europe: Europe Standard (EU) - $1.99

Africa, South America, Ocenia: International Standard - $2.99

Asia: International Delivery - Free

 

What is the estimated delivery time?

Delivery time vary depends on where you live. 

Due to the fact that all of our cases are made to order, it will take about 2-3 processing days excluding weekends before your order is being shipped. 

Europe (EU): 7-14 working days

US, Canada: 7-12 working days

Asia: 7-15 working days

Africa, South America, Ocenia: 14-21 days

 

What happen after I placed an order?

Once an order is placed, you will immediately receive an email to the email address you provided. We will inform you with email when your order has been shipped. 

 

What phone models do you offer cases to?

We offer most phone models in the market. If you can't see your model in the list. You should contact us personally to confirm whether we can offer your model.

 

Is my transaction data secure?

Yes, all your transaction data is secure and protected. Our website is secure and protected with SSL certificate.

 

Can I return my order?

Click here to see our Return Policy.

 

What should I do when my order hasn't arrived in the estimated time?

If this happen to you, please contact us so that we can help to solve this problem quickly. 

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